Question 1

What's the difference between standard and deep cleaning?

Accepted Answer

Standard cleaning maintains a home that's already in good shape — surfaces, floors, kitchen, and bathrooms on a routine basis. Deep cleaning adds the heavy, detailed work that builds up over time: inside appliances, baseboards, grout, window interiors, and behind furniture. Most homes start with one deep clean, then keep it up with standard visits.

Question 2

How long does a standard cleaning take?

Accepted Answer

For an average home, a standard clean usually runs about 1.5 to 3 hours depending on size, number of bathrooms, and how many cleaners we send. Larger homes or homes with pets take longer. Because we work from a fixed checklist, the time goes to the work — not to figuring out what to do next.

Question 3

Do I need to be home during the cleaning?

Accepted Answer

No. Most clients give us entry instructions and go about their day. If you'd rather be home, that's completely fine too. Either way, our teams are background-checked, insured, and uniformed, so you can trust who's in your home whether you're there or not.

Question 4

Do you bring your own supplies and equipment?

Accepted Answer

Yes. We arrive with all cleaning products and equipment, including our non-toxic, biodegradable cleaners. You don't need to provide anything. If you have a specific product you'd like us to use instead — say, for a delicate surface — just leave it out and let us know.

Question 5

How often should I schedule a standard cleaning?

Accepted Answer

Most households land on weekly or bi-weekly. Weekly suits busy families, homes with pets, or anyone who wants it consistently spotless. Bi-weekly is the most popular middle ground. If you want a set schedule with a discount, recurring cleaning is the better fit.

Question 6

What's not included in a standard clean?

Accepted Answer

Standard skips the deep-detail tasks: inside the oven and refrigerator, interior windows, scrubbing baseboards and grout, wall washing, and moving heavy furniture or appliances. Those are part of a deep clean. We'll always tell you up front if your home would be better served by a deep clean first.

Question 7

Can I customize what gets cleaned?

Accepted Answer

Yes. The checklist is the baseline, not a cage. If you want us to skip a room, prioritize the kitchen, or add a focus area, just tell us when you book. We'll note it on your account so every visit matches your preferences.

Question 8

Do you do dishes and laundry?

Accepted Answer

Loading or unloading a dishwasher and a quick sink of dishes can usually be folded in if you ask ahead. Full laundry isn't part of standard cleaning, though we handle linens for short-term rentals under our Airbnb and vacation rental services.

Question 9

Are your products safe for children and pets?

Accepted Answer

Yes. We use biodegradable, non-toxic products with no bleach or ammonia, chosen so your family and pets are safe the moment we finish. If you want to confirm what to look for, the EPA's Safer Choice program certifies cleaning products that meet strict human-health and environmental criteria.

Question 10

How many cleaners will come?

Accepted Answer

It depends on the size of the home and your schedule. Smaller homes typically get one cleaner; larger homes or tighter time windows get a team of two or more so we're in and out efficiently without rushing the checklist.

Standard House Cleaning That Keeps a Clean Home Clean

What a Standard Clean Covers

What Standard Doesn't Include

A Predictable Baseline, Every Visit

Non-Toxic, Family-Safe Products

Related Services

Where We Serve

Frequently Asked Questions

Our Services

Book Your Standard Cleaning Today

Get Your Free Quote